The inevitable need for maintenance and repairs means auto shops play an important role in the lifespan of our cars. It is important to find a reliable auto-repair shop that can give both you and your car the best service and experience possible. The following steps can help to keep you in the driver’s seat while searching for a mechanic that works for you.
Don’t Wait for an Emergency
Emergency situations often breed hasty decisions. Looking for a good auto-repair shop before you actually need maintenance can help you to make an informed and well thought out decision, instead of settling for the easiest option when an emergency vehicle repair is needed.
Start by asking friends and family in the area for any mechanic shops they would recommend. Internet reviews can also be a helpful resource in determining potential problems with a particular mechanic or shop. Sites like Yelp offer detailed reviews that can give you insight into the pros and cons of a particular auto-repair facility. But beware of sites that have consistently positive or 5-star reviews. They are most likely paid endorsements and do not denote a truly positive rating.
Taking a quick drive past the shop you are considering can tell you a lot about it. A clean and well-kept shop often bodes better service than run-down or dirty business.
Check for Certifications
Ensuring your technician’s competence starts with verifying their education. Check for trade school diplomas or certificates of advanced coursework that guarantee your technician is well-trained. It can also help to check for certifications from companies like AAA or ASE. Shops certified by AAA have already undergone an intensive investigation process and have been cleared for qualified technicians, effective equipment, customer satisfaction and other important areas of car maintenance.
Take your car in for small maintenance items first, such as tire rotations or oil changes. If you are satisfied with that service, it’s probably safe to entrust them with the bigger issues your car might face.
Finding a good auto-repair shop is important to protecting your bank account and ensuring a long lifespan for your car. Following these easy steps can help you find an auto-repair shop that you can trust!